This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.
Note: In these answers we will follow a few shorthand conventions for describing user-interface procedures. Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you should press and hold down the Control key, the Alt key, and the Delete key at the same time. Menu selections will be presented like this: File->Open, which means that you should open the File menu, and then make the Open selection.
You register the software by paying me the registration fee! When I have received the money, then you will receive the registration inf. from me.
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Upgrading the software can be done from Bidata. Under the main menu/tools you will find an item called Check for updates. When connected to internet this will show available updates.
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If Bidata will not run on your computer then the following can be the reason:
|You are not running the software under a windows OS bigger than win3.1 or not running it under windows at all.|
|If windows produce an error and want to send reports to Microsoft, then then you will have to check for a valid printer. If no valid printer is set as default then there will be a conflict with my software and windows.|